Join New Tech

The Ensure I.T Membership Plan

Need Help?

  • Please call 780-233-0713
  • Or email info@getnewtech.ca
  • 7:00am – 6:00pm Mon-Sat (closed statutory holidays)

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The Ensure I.T Membership is a monthly membership for small and home-based businesses.

Unlimited phone consulting

An annual computer checkup

Special membership rates

Access to a courtesy laptop during repairs

Members get a limited time free bonus of 2 hours onsite or remote computer support until Sept 1st, 2017.

The cost of a membership is $19.99 per month. Tax not included.

Anyone with a computer.

That includes home users, commercial and home based businesses.

All desk-side IT work is covered under the membership. This includes:

  • Virus removals
  • System or data recovery
  • Hardware repairs (cost of hardware is not included)
  • Windows or Mac OS troubleshooting
  • Backup solutions
  • System upgrades
  • Coaching, Education and Training

We have 4 tiers of support to ensure we can resolve your issue.  Phone support, remote support, drop-off support and on-site support.  At any point during on-site or drop-off support a courtesy laptop can be issued.

The courtesy laptop is a device that is lent to the client for the duration of one week.  This allows the client to continue to work in the event their device is down. The device is not intended to be a complete replacement for the client’s device and is not guaranteed to perform all the functions of the client’s device.

Unlimited no-cost IT phone consultation allows members to get expert advice and consultation whenever they need it which saves them time and money.

Any computer at the registered address is covered for:

  • an annual computer checkup
  • unlimited phone consultation
  • reduced rates of $99 per hour on remote or on-site repairs
    • LIMITED TIME OFFER includes two free hours.

Payment is made monthly on the date when members subscribe.

Keeping a credit card on file is the most convenient way to ensure continuous membership through monthly auto-renewal.

Continuous membership is required to maintain the benefits of the ENSURE I.T coverage and requires a valid email address and street address on file.

Work done over and above the members coverage is invoiced at the membership rate and due within two weeks of completion.

On-site and remote support is billed at our reduced membership price of $99 per hour calculated in blocks of 15 minutes.  There is a one hour minimum for any onsite work and a 15 minute minimum on remote support.

For members that require additional support we also sell prepaid blocks of time at further discounted rates:

  • 10 hours at $94 per hour
  • 20 hours at $90 per hour
  • 40 hours at $80 per hour

Call or email us to order additional coverage.

Clients who sign up during on our limited time offer will receive 2 free hours of coverage.

Coverage does not include servers, enterprise networks, VoIP, and camera installs.  Hardware and software costs are not covered.

Block time purchased under membership do not expire but can only be used as long as the membership, email and a valid credit card are active.

Promotional hours expire 365 days after sign up and require the membership to be active.

All Ensure I.T services are available from 7 am to 6 pm Mon – Sat.  Closed statutory holidays.

Have additional questions about Ensure I.T membership?

Call or text 780-231-0713.  Or email at info@getnewtech.ca

Apply Now.